INTERNET PRIVACY POLICY

ZEROREZ FRANCHISING SYSTEM, INC.

The ZEROREZ® brand and its reputation for extraordinary customer service has been built over many years through our exceptional franchisees and our basic business philosophy. This Internet privacy policy describes the information ZEROREZ® collects through the services available on this Web site.

Gathered Information

ZEROREZ® respects the privacy concerns of our customers and visitors to this site. Therefore, ZEROREZ® does not automatically collect any personal information from visitors of this Web site. The only information that is automatically collected from you is non-personal in nature. Such non-personal information includes, but is not limited to, information about your Internet service provider, browser type, domain name, IP address, the Web site that referred you to us, the web pages you request, the date and time of those requests, and entry and exit points.

ZEROREZ® may occasionally gather personal information to provide you with correspondence or otherwise. However, ZEROREZ® only gathers such personal information, such as names, addresses, e-mail addresses, etc., when a visitor voluntarily submits the same. Any personal information collected by ZEROREZ® will only be shared within the ZEROREZ® system. The ZEROREZ® system includes Zerorez, our franchisees, our subsidiaries, and our affiliates.ZEROREZ® will not sell, transfer, or disclose personal information to third parties outside the ZEROREZ® system. ZEROREZ® reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to fulfill your requests, or to cooperate in any law enforcement investigation, or an investigation on a matter of public safety.

CHILDREN

This Web site is not designed nor intended to collect personal information from children under the age of 13. We do not knowingly collect personal information from anyone under the age of 13, and do not use such information if we discover that it is has been provided. To this end, ZEROREZ® strongly encourages all parents to supervise their children’s online activities and regularly monitor their children’s use of the Internet. Parents should consider using parental control tools and other services to assist them in supervising their children’s online use or online disclosure of their name, address, or other personal information without parental consent.

COOKIES

"Cookies" are pieces of information that a Web site transfers to an individual’s hard drive for record-keeping purposes. Cookies allow the Web site to remember important information that will make your use of the Web site more convenient. Like most websites, myzerorez.com or other ZEROREZ® websites uses cookies for a variety of purposes in order to improve the online experience. For example, we will track the total number of visitors to this Web site on an anonymous aggregate basis. We may also employ cookies so that we remember you when you return to the Web site and to help customize your online experience through functions of this site. In such circumstances, we may associate personal information with a cookie.

Use the options in your web browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. Click on the "Help" section of your browser to learn how to change your cookie preferences. If you disable all cookies, you may not be able to take advantage of all the features of this site.

Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Links

We may offer links to sites that are not operated by ZEROREZ®. If you visit one of these linked sites, you should review their privacy and other policies. We are not responsible for the policies and practices of other companies, and any information you submit to those companies is subject to their privacy policies.

Changes

This privacy policy is effective as of October 1, 2008. ZEROREZ® reserves the right to change this policy at anytime. Please check here periodically for the most up-to-date version of our privacy policy. Rest assured, however, that any changes will not be retroactively applied and will not alter how we handle previously collected information.

How to Contact Us

Should you have other questions or concerns about this Privacy Policy, please call us at (866) ZEROREZ or send us an e-mail at customers@myzerorez.com.