Choosing the Right Carpet Cleaning Professional
With so many options to choose from, it's not always easy to choose a professional carpet cleaning team that suits your needs. Here are a few tips that will save you some time and help you make an informed decision. First and foremost, make sure that the company you hire employs well-trained technicians that are knowledgeable and adhere to professional customer service guidelines.
At Zerorez® Indianapolis, before our technicians perform any service they are required to pass a comprehensive 15-page technical exam. Zerorez is an IICRC certified firm and our technicians follow strict cleaning industry certification standards. Background checks are performed for all new hires and they are licensed and bonded. Finally, Zerorez utilizes assessment tools to screen for intelligence, professionalism, honesty and integrity to insure that you and your family feel safe and comfortable with the professional in your home. Avoid companies that offer prices that are too good to be true. Never be shy about asking up front about any hidden fees or charges and be sure to get your quote in writing. Zerorez Indianapolis maintains a high customer care standard that sets us apart from "bait and switch" tactics other cleaning services are notorious for. Zerorez techs will always review the entire bill and final pricing before starting any work, you will never be charged for unnecessary services. Be sure to choose a carpet cleaning company that compliments your lifestyle. You're not just cleaning the surfaces or upholstery in your house, you are making an investment in the value of your home. Zerorez offers the "Right Way to Clean". Zerorez Indianapolis' cleaning system is platinum-rated by the Carpet & Rug Institute. We clean carpets and other surfaces without toxic or harmful chemicals using scientifically modified water to clean with no residue that is safe for children, pets and the planet!
Customer reviews can be a very powerful tool when choosing any professional service for your home. Angie's List, Google+ and Yelp are just a few of the popular sites for customer reviews. Zerorez Indianapolis reaches out to every customer via Listen360, and regularly receives glowing reviews. In the rare instance a customer is not satisfied with their service we immediately address and resolve their concerns. With a net promoter score of 79, we must be doing something right! If you are ready to get started and think Zerorez Indianapolis is the right choice for your cleaning needs, call 317/388-5141 for a quote or to schedule an appointment today. You can also book online anytime at www.zerorezindianapolis.com.
