Why Zerorez® is Better Than Other Cleaners
The Zerorez Cleaning Process
Zerorez's Science and Technology Are Innovative
Our process includes three proprietary components:
- The Zr Lifter®
- The Zr Water®
- The Zr Wand®
Combined, these create a Zero Residue® clean that means no crunchy carpet, no sticky fibers, no harsh detergents or toxic chemicals, no reappearing spots, no residue-laden carpets, eliminated pet odors, safer living spaces, and fast dry times.
To accomplish this, all of our technicians undergo a background check, motor vehicle check, and drug screening. Our techs and are all bonded, licensed, and insured. They receive on-going training from IICRC certified trainers on the latest, best cleaning practices, as well as how to be professional and courteous in the home.
Our technicians, or Clean Experts, happily listen to your concerns and address any problem areas you have, explaining why some stains are harder to get out, while providing you with various treatment options. They explain our cleaning processes and provide tips for maintaining the clean and don't perform any services without your consent.
Our telephone customer service representatives are kind and courteous on the phone, and you talk to them, and not a robot.
Most of our customer reviews speak to the exceptional and outstanding qualities of our technicians and our overall communication. We are committed to always doing the right thing in every circumstance, even when no one is looking, because we want to gain, and maintain, your trust.
- Truly clean carpets and surfaces
- The best cleaning technology
- Trained, courteous technicians
- Cleanliness to your satisfaction
- A free re-cleaning service if you are not happy with our work!
Over 190,000 5-Star Reviews
The office staff were friendly and professional even though I had to reschedule twice due to circumstances. The service person was also friendly and professional, took time to answer questions and did a great job on our carpets and area rug. We like the lack of cleaning solution smell once completed also.
~ Julie Price, Denver
I've already recommended you to friends! The two men who performed our cleaning were so lovely, introduced themselves as soon as they arrived - right on time - and immediately scoped out the job, giving realistic expectations. And the end result is beyond expectations! Thank you, thank you!
~ Ann Stone, Asheville
The person who serviced our home was very professional, considerate, and attentive to our needs. He really worked to provide the best results.
~ Michelle Earley, Atlanta
Best carpet cleaner!! Have used Zerorez for 12 years, they are on time and leave no mess behind.
~ Lisa Wirsching, Boise
My carpets look way better than I could have expected. I love that there are no chemicals. Josh was friendly, knowledgeable, and showed up on time. He did a great job of my carpets and answered all my carpet questions. I think the pricing level is great and it was a job well done - will definitely recommend to others.
~ Julianna Mandrusiak, Calgary
The employee who cleaned our tile and carpet was efficient, professional and went above and beyond his duty. He helped move some heavy furniture that was not with in his job description duties. I greatly appreciated this extra effort.
~ Derrick Harbour, Dallas
Great service! Cleaner called ahead of time due to double check booking after finishing a previous job early. Very responsive to all questions asked and even provided details on specials and future cleaning advice. 10/10 would use and recommend again!
~ Clayce Reid, Greenville
The service was exceptional and it didn't take long to get on the schedule. The person who did our cleaning was prompt and professional and explained the process! We will use you all again!
~ Kristen Wank, Kansas City
You are friendly, professional, and the carpets are wonderfully clean (cleaner than any other company.) We love that the cleaning solution is natural. It smells so fresh. And we love that there is zero residue.
~ Dolores Babbitt, Los Angeles