Pet Stains & Odor Treatment

At Zerorez we safely, effectively, and professionally remove pet spots of their stain and their smell so you can get back to enjoying your home and your pets.

Professional Pet Odor Removal Service

Eliminates Odors and Smells

Zerorez's pet and odor treatment goes beyond the surface, expertly eliminating deeply set pet odors and smells, leaving your carpets fresh.

Reduces Discoloration

Zerorez's pet spot treatment not only eliminates stains and odors but also effectively reduces discoloration, restoring the vibrancy of your carpets.

Dries Quickly

Zerorez's professional pet and odor treatment ensures effective results while maintaining a quick-drying process for minimal disruption to your routine.

Enjoy the Snuggles Without the Smells

Cute as they may be, a family pet can leave an unwanted mark in your living spaces. Pet stains often soak deep into the carpet backing, the pad, or even the floor's subsurfaces, resulting in odors that are hard to remove without professional help.

At Zerorez® we are specially trained on how to treat the surface and sub-surfaces of carpeting, helping to extract even the deepest of pet spots. You can rest assured that we'll leave your floors clean and safe for your pets.

Pet owners often want to know the best way to remove pet spots and odors from their homes. Most traditional carpet cleaners only treat the problem on the surface, covering up lingering odor by adding scents or perfumes. Zerorez can go deeper to ensure a more thorough clean and doesn't add any fragrances in our cleaning process.

Pet Spot Treatment Options

Level I
Basic Bio Treatment

We successfully use this method to treat areas that have mild to moderate biological contamination. This method treats biological issues and odors contained in the surface area of the flooring or fibers.

Level II
Advanced Bio Treatment

This is a deep saturation and extraction process that is used to treat moderate to severe biological issues. This service level is necessary if contamination has reached the carpet backing and/or carpet pad.

Level III

If the severity of the biological issues make it impossible to treat the area with satisfactory results, we recommend replacing your carpets. Replacement includes new tack strips, padding, and carpeting installation. This method ensures biological issues are completely resolved.

Say Goodbye to Stubborn Spots

If not treated, pet stains can create an unpleasant and unhealthy environment. 

Acidic urine penetrates the carpet or rug fibers and contaminates both the carpet and the floor underneath. As it dries and oxidizes, the chemical reaction causes a yellowing effect that can permanently stain carpet. With a Zerorez BioTreatment, contaminated fibers are treated to remove as much discoloration as possible.

As urine dries in carpet, it becomes alkaline, and a bacterial and chemical change occurs. Urea salts are formed, attracting moisture that can keep odor-causing bacteria alive for years. To effectively clean your home, what's left must be neutralized to destroy bacteria, killing odor at its source.

To effectively eliminate stubborn pet odors and spots, the carpet backing, pad, and sometimes even the subfloor need to be treated. The standard Zerorez process with our Zr™ Wand can usually get these stubborn spots out. However, for bigger problems, we have a specialized method to remove the deepest spots through a sub-extraction procedure.

Keep a clean, healthier home for you and your pets with Zerorez.

The Zerorez Pet Odor Removal Service Process


Your Zerorez technician will walk through your home and work with you to identify any pet spots or odors in your home, often using an ultraviolet (UV) light to show you them.

Topical Treatment

For light contamination, your technician will thoroughly spray the affected area with our Zerorez Odor and Urine Treatment (ZrOUT) and agitate it into the spot with our Zr™ Lifter. After 5-10 minutes, we will use our Zr™ Wand to properly extract and clean the area.

Sub-Extraction Treatment

For moderate to heavy pet spots and odors, your technician will flush the affected area with heated Zr™ Water while using our subfloor extraction tool until the water runs clear. Your tech will apply our ZrOUT to the area and let it dwell for 5-10 minutes before using our subfloor extraction tool again. The process is repeated as needed, and then is cleaned with our Zr Wand.

Drying Time

Your technician will do additional dry strokes with our Zr™ extraction wand to make sure we remove as much moisture as possible, and place area movers (fans) near the area. But, please know treated areas can take longer to dry than the rest of your carpet.

Over 190,000 5-Star Reviews

We love our customers, and they love us back! 90% of our customers would refer Zerorez to a Friend.

Pet stains that two other carpet cleaning companies could NOT get out of our carpet, Zerorez was able to remove. I'm truly amazed! We had a polite and professional technician who worked his magic on the pet stains. We would have used Zerorez...

~ Katharine C., Atlanta

I can actually take a breath and not smell dog but my plug in freshener!! It's glorious to be able to breathe happy again!! Definitely recommend!!!

~ Trinisha P., Hawaii

I was concerned that there was no way that all of the "puppy stains" were going to be removed but they were! It is so refreshing to look at my floors and not see those little reminders of housetraining my dog! Thank you Zerorez! Your products and...

~ Allison C., Austin

Very thorough and did excellent job cleaning carpets. One of my dogs recently had issues holding her bladder all stains and odor were removed, carpets are like new again!

~ Sheri P., Phoenix

The technician was very friendly and helpful. He did a fantastic job. My carpets were in bad shape - I have three dogs - and I didn't think they could look so good again or smell so fresh. Thank you!

~ Joey W., Atlanta

I love that you don't use harsh soaps and do a very thorough job of rinsing out/extracting any additional treatments, such as pet or stain treatments. Our carpets have never been left overly saturated or crunchy.

~ Katherine H., Phoenix

Our tech did an amazing job: the products really work. Especially, the pet treatment! My stains were gone. I would definitely recommend Zeroes carpet cleaner. Thank you!

~ Anniette S., San Antonio

Frequently Asked Questions

Why are pet stains and urine to hard to remove?

Pet stains can be very difficult to remove for multiple reasons. If it is pet urine, the urine can crystalize when it dries. Simply cleaning it with household cleaners on a surface level could take a stain out, but the urine crystals still remain. These crystals will continue to cause an odor, especially anytime they are exposed to any moisture.

Can you remove pet urine and odors from furniture or upholstery?

Zerorez can usually remove spots from the surface of upholstery and furniture, assuming there is no discoloring of the actual fabric. Aside from the surface of the furniture, urine may penetrate beneath the surface into the padding of the upholstery, making it extremely difficult to remove.

Does Zerorez remove urine stains from different animals? 

All services are to be assessed on site. With that being said, it is likely that Zerorez can do something to help with most situations involving animal urine stains. Our urine extraction and cleaning methods can treat pee and urine spots and their odors if they came from a dog, cat, a human toddler, grandparent, or other animals most of the time.

Does Zerorez remove the smell of cat pee and dog pee from carpet?

Yes! In most cases, Zerorez can eliminate pet urine from the carpet. Smaller areas that are fairly new might be able to be cleaned at the surface level. Larger areas that have been in the carpet for a longer period of time may need a deeper cleaning that requires pad extractions to remove the urine from the padding and backing of the carpet. Our cleaning processes can remove the smell of cat pee and dog pee and other types of animal or human pee and their odors effectively.

Cleaning Surfaces That Matter Most™

We don't just clean carpets! Zerorez removes dirt and grime from living spaces and surfaces throughout your home, where you and your loved ones spend time. And, because we clean with our proprietary Zr™ Water, which doesn't contain dirt-attracting soap, detergent, or harsh chemicals, your surfaces stay cleaner, longer.