Steps to Choosing a Professional Carpet Cleaning Service

You want a carpet cleaner whose work will floor you. How do you find them? Choosing a professional carpet cleaning service can be overwhelming, especially when you live in an area where there are as many cleaning companies as there are Starbucks. Hello, Southern California. So, we've compiled some tips on choosing a professional carpet cleaning service that's right for you. While we could sing the praises of our no-residue, chemical-free, kid-friendly, hypoallergenic carpet cleaning all day long, we'd rather you decide for yourself that we sparkle like a unicorn among donkeys.

choosing a professional carpet cleaning service

1. Know Thyself

Choosing a professional carpet cleaning service is like picking out a new husband: you should know exactly what your needs are and come with a list of expectations and desired qualities, preferably on the first date. Okay, well, while this method is bound to scare off any potential suitors, it will help you land the ideal carpet cleaner.

Are your carpets affected by specific issues? Red wine stains or pet odor? Do you or a family member have allergies? Make a checklist of needs and concerns that you can use to measure prospective services. You might also consider whether other household surfaces need some T.L.C. Some carpet cleaning companys' expertise extends beyond carpet. If you have dirty grout or dull hardwood, it might be worth noting on your list in order to narrow down your choices.

After you have an idea of what rooms need cleaning and what specific needs you might have, set a flexible budget. If you're not sure what's reasonable for your location, cross-check by getting estimates from a few different companies. Be careful with companies offering lowest prices. If the prices are below average, the quality of their work is. Also, be mindful of scams! Some companies will offer low prices to get a foot in the door, and then change the numbers on you, or upsell the moment they set foot in your home.

Here are some considerations you might include on your list:

  • Do you prefer chemical or chemical free methods?
  • What amount of time can you allot for drying? Some treatments have significant drying periods. Others allow for traffic right away.
  • What specific issues or stains are affecting your carpet?
  • Do you prefer hypoallergenic methods?
  • Are there other services your home needs? Upholstery cleaning or tile sealing?

2. Browse the Sites

The most important part of choosing a professional carpet cleaning service is research. The first source to check is a cleaner's website. A high-quality, regularly updated website ought to clearly communicate the services offered and provide you with any information you might need. From there, it's a simple process of comparing the list you've made to the methods and FAQ posted on websites.

A company's brand is a bit like a human being's personality, so it helps to explore their worldview a little. This goes for any business, and carpet cleaning services are no exception. One of the best ways to get a sense of what a company stands for is to peruse their blog. Is the content fresh? Do they keep customers in the loop with new and updated information? Do they offer advice, insights, and tips related to their industry, revealing their expertise?

Tips and Tricks for Research:

  • Avoid scams by checking with the Better Business Bureau to ensure a business is legitimate.
  • If you're looking to save here and there, subscribing to an e-newsletter will give you the inside scoop on seasonal discounts and special offers.
  • Check out their blog to get a sense of who they are and what they value.

3. Review Testimonials

You'll of course find rave reviews on the website, but it's best to go to a third-party source for honest feedback about a company. Compare ratings to determine your best options, and then delve deeper by looking for specifics on price, efficiency, and employees. The latter is often overlooked, but a friendly, knowledgeable technician is the cherry on top of a job well done. We like to believe that most people are good people, but if you're going to have strangers in your home you also may want to ensure the company screens all of its employees, just to be safe.

From the reviews, you should be able to gauge how long the clean lasts. To maintain the warranty, most carpets need professional servicing every eighteen months anyway, but you want a cleanliness that lasts. Some methods cause stains to reappear weeks later, or leave water stains.

4. Ask Questions

Asking questions not only helps resolve any remaining uncertainties, but it also gives you a sense of how the service providers communicate. It's a quick and easy way to gauge their customer service. Are they punctual and courteous? Do they sound genuine? It also never hurts to ask a service what sets them apart. Employees that truly believe in what they are a part of can quickly and easily distinguish what makes them unique in an industry.

When it comes to choosing a professional carpet cleaning service, you want to find the best deal; you want affordability without sacrificing a high quality clean. At Zerorez®, we believe our work speaks for itself (see before and after pictures here)! For more information about our chemical-free, allergy-friendly, kid-friendly carpet cleaning, check us out at or give us a ring at (949) 387-2222.


Book a Cleaning with Zerorez Today!