You're one step closer to achieving an Insanely Clean™ home now that you have scheduled an appointment with Zerorez®! Before we arrive for the service, we have a few things to go over so you're prepared for your cleaning.

Preparing for Your Cleaning Appointment

  • Please thoroughly vacuum your floors prior to the appointment.
  • Please remove all fragile items (lamps, picture frames, etc.) from tabletops, and clear the floor of toys, books, and other small items.
  • We'd be happy to help move light furniture upon request. However, we're not permitted to move fragile items, electronics, or any large/heavy items (beds, dressers, armoires, etc.). Please ensure there is an entrance to the home that is unobstructed.
  • Please keep pets in a secure location that will not be cleaned.
  • Pet odor treatment is available upon request for an additional charge.
  • Large rooms may be subject to an oversize fee.
  • Allow 4-6 hours for carpets to dry. May be longer depending on humidity level and additional treatments.
  • Take caution when transitioning from carpet to any hard surfaces, as it may be slippery.
  • We accept checks and most major credit cards.

Our Promise To You

  • The Zerorez technician will protect your home by using corner guards.
  • The technician will explain the Zerorez process before starting and will recommend treatments or products for your home, based on expert opinion.
  • You will be shown results of the first area cleaned before the service is continued.
  • You can expect a walk-through with the technician after the cleaning, and any areas of concerns will be addressed.
  • The technician will inform you of any post-cleaning details, including the Zerorez 30-Day Guarantee, any follow-up customer satisfaction surveys and so on.