Kansas City
Testimonials
4.9 out of 5 stars -
5986 votes
4.9 Stars (5,986 Reviews)
Hear From Our Happy Customers
Zerorez was an excellent experience! They were professional, efficient, punctual and everyone from start to finish was so helpful and courteous. I want to specially mention Emerson who was just amazing. He left the carpets looking great! He was honest about an area with a tough stain. He turned down a tip and asked for a glass of water instead!! I will use Zerorez again and ask for Emerson for sure! 👍🏼
~ Gitanjali Thomas
Shawn did a fantastic job. He is very respectful and very thorough in explaining every detail of what he is about to do. The carpet looks great! Thanks Shawn !
~ Marlen James
Amazing service! Showed right up at 8am. Was very friendly, professional and carpet looks amazing !! He got this nasty putty my kids got on the carpet and was all removed..Even got free cleaning spray that I love using on my counters.. Very happy!!
~ Kelly Jones
We hired Zerorez to clean our carpets in our rental home and I was extremely pleased with the work they did as well as our techs professionalism and timeliness. Not only did the tech arrive early, but he even waited patiently for me to arrive at the property for access when I was running late. He made sure to walk through the entire house with me to ensure all our needs were met and went over the plan and pricing several times with me to ensure I was getting the most efficient service and best price possible. We will be using them again!
~ Kylie Crnkovich
Overall incredibly impressed with Joel. He took his time to hear us and clean the carpets of the apartment we just moved into. The rate was incredibly affordable, and Joel was so kind. The carpets look unrecognizable, no longer clumped and dirty, the wear on them looks very improved as well. Before pics as well as after.
~ Adison Smith
Our technician was friendly, explained everything and was efficient with the work. Our rugs, carpet and tile bathrooms look new! I could not recommend him and the company more!
~ Jill Leiker
10/10 Experience my Technician Pierce was amazing! Friendly and informative on what would be needed to get the best results possible.
~ Jessica Harris
I can't say enough good things about my experience. William called before arriving and actually showed up a little earlier than the scheduled window, which I really appreciated. Instead of waiting around all day, he was there and ready to work first thing in the morning.
The carpets in our home were in rough shape. We moved in about a year ago, and I honestly don't think they had been professionally cleaned in a very long time. Between general wear and some pet stains from our senior dog, I wasn't sure how much improvement was even possible. The difference was absolutely night and day. I only wish I had taken before-and-after photos because the results were that impressive.
William was professional, courteous, and easy to talk to. He never tried to upsell me on services I didn't need and took the time to answer my questions. The entire process was smooth from start to finish, and the results exceeded my expectations. I will absolutely be using them again and highly recommend them to anyone looking for quality carpet cleaning.
~ Shanen Lacy